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Netflix is back, after an outage knocked many people offline for a few hours

Illustration of the Netflix wordmark on a red and black background.
Illustration by Nick Barclay / The Verge

People worldwide have reported trouble connecting to Netflix and a strange “tvq-pb-101” error message starting at around 5PM ET until the issue was resolved at around 8PM ET. Given the service’s global availability and massive subscriber base, small outages are common, but what we saw on Monday evening is different. Here at The Verge, among writers and editors scattered across the country, some of us could stream just fine, while others were getting the same error message and code other users have complained about.

Netflix’s status page failed to note the issues for a couple of hours before updating, and has now gone back to a green checkmark indicating the service should be working.

Image: Amrita Khalid

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