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Fitbit fixed issues that lasted for hours

Person looking at a Fitbit Charge 6 on their wrist.
Image: Google / Fitbit

Fitbit’s services were dealing with some issues for hours on Wednesday, but the company mitigated the problems by early Thursday morning, according to an explanation on Fitbit’s status website.

While the issues were going on, people who use Fitbit on its own and Fitbit via a Google account were seeing errors at different rates. But the company hasn’t totally nailed what was going on.

“The root causes of this incident remain under investigation,” Fitbit wrote. “One underlying cause was an unexpected kind of resource exhaustion which caused requests between backend servers to fail and which was mitigated by expanding capacity. Our teams are now working to ensure that the issue will not recur.” (Perhaps an influx of people trying to set up…

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