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Microsoft says listing the Ottawa Food Bank as a tourist destination wasn’t the result of ‘unsupervised AI’

Illustration of the Microsoft wordmark on a green background
Illustration: The Verge

A Microsoft travel guide for Ottawa, Canada, prominently recommended tourists visit the Ottawa Food Bank, as spotted by Paris Marx until it was removed after this article was originally published. (You can see the article in full here.) The food bank was the No. 3 recommendation on the list, sitting behind the National War Memorial and above going to an Ottawa Senators hockey game.

We reported in 2020 about Microsoft laying off journalists at Microsoft News and MSN to replace them with artificial intelligence. However, the company says its content is not generated by the AI we’re now used to in the form of large language models powering tools like the Bing chatbot or ChatGPT. Instead, the content in Microsoft’s story was generated…

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